Terms of service

Terms of Service

Overview

This website is operated by DPOstudio. By accessing our site and/or purchasing from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers and contributors of content.

Products & Accuracy

We take care to ensure that all product details, descriptions and images are as accurate as possible. However, colours may vary slightly due to screen settings, and minor variations may occur as part of the production process.

We reserve the right to modify or discontinue products at any time without prior notice.

Pricing & Payments

All prices are listed in SGD.

Prices are subject to change without notice. We reserve the right to correct any errors in pricing or product information at any time.

Orders will only be processed upon successful payment.

Orders & Acceptance

We reserve the right to refuse or cancel any order at our discretion. This may include situations where products are unavailable, there are inaccuracies in order details, or if fraudulent or unauthorised activity is suspected.

In the event of a cancellation, you will be notified and refunded accordingly.

Shipping & Delivery

Orders are processed and shipped within our stated timelines. Delivery timelines provided are estimates and may vary depending on the courier service.

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Please refer to our Shipping Policy for more details.

Returns & Refunds

All items sold are non-refundable and non-exchangeable.

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order with your order details and photo evidence. We will review and assist accordingly.

Please refer to our Return & Refund Policy for full details.

Intellectual Property

All content on this website, including designs, illustrations, images, text and graphics, is the property of DPOstudio.

These may not be copied, reproduced, distributed or used in any form without prior written permission.

User Conduct

You agree not to use our website for any unlawful or unauthorised purpose, or to violate any applicable laws in your use of the service.

Limitation of Liability

While we strive to provide accurate information and quality products, all items and services are provided “as is” without warranties of any kind.

DPOstudio shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.

Continued use of our website constitutes acceptance of those changes.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

customercare@dpostudio.com

Thank you for supporting DPOstudio.